Shipping policy

Shipping Policy – Flikkies

Last updated: May 20, 2026

Welcome to the Happy Minds store powered by Shopify. Below you will find all the information related to our international shipping policy.

1. Order Processing

All orders are processed within an estimated timeframe of 1 to 5 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, special promotions, or holiday seasons, processing times may require additional days.

2. Countries We Ship To

We offer international shipping to many countries worldwide through our logistics partners at Zendrop.

However, certain countries or regions may have shipping restrictions, customs limitations, or temporary delivery interruptions. If we are unable to ship to your location, we will notify you before processing your order.

3. Estimated Delivery Times

Delivery times are estimates and may vary depending on the destination country, customs procedures, and local carriers.

Approximate shipping times by region:

  • United States: 5 to 15 business days
  • Europe: 7 to 20 business days
  • Latin America: 10 to 25 business days
  • Canada and Oceania: 8 to 20 business days
  • Rest of the world: 10 to 30 business days

These delivery times are estimates only and are not guaranteed.

4. Shipping Costs

Shipping costs are calculated at checkout and may vary depending on:

  • Destination country
  • Package weight and dimensions
  • Selected shipping method
  • Active promotions

For selected products or promotional campaigns, we may offer free shipping.

5. Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number.

Tracking information may take between 2 and 7 business days to update within the carrier’s system.

6. Customs, Duties, and Taxes

International orders may be subject to import taxes, customs duties, or additional fees imposed by the destination country.

These charges are the sole responsibility of the customer.

Happy Minds is not responsible for delays caused by customs procedures.

7. Shipping Delays

Although we work with reliable suppliers and shipping carriers, delays may occur due to:

  • Customs inspections
  • High seasonal demand
  • Weather conditions
  • Strikes or logistical disruptions
  • Circumstances beyond our control

We appreciate your understanding in these situations.

8. Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect or incomplete address, the customer may be responsible for reshipping costs.

9. Lost or Damaged Orders

If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us with the following information:

  • Order number
  • Full name
  • Email address used for the purchase
  • Photographic evidence (if applicable)

Each case will be reviewed individually in order to provide an appropriate solution.

10. Contact Information

If you have any questions regarding our shipping policy, you may contact us through our store on Shopify or via our customer support email.